Living Privacy Statement
|Why we collect personal information
Generally, we collect and use personal information about customers to provide a range of products and services relating to your lifestyle needs, and to assist our internal administration and operations including accounting, record keeping, archiving, systems development and testing, and staff training.
How we collect information
Other organisations and marketing to you
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Access to personal information
Q&A's about Privacy and Security on our
How will you use any information
which I submit?
|Will you sell my information to other companies?
No. We never sell, trade, lease or rent any personally identifiable information to other companies without your consent.
What will you do with credit card details once the transaction has been completed?
Currently we do not process Credit Cards transactions. But when we do, all details of the credit card will be discarded - the details of your card will not remain with us.
How do you protect my information as it passes over the Internet?
You can feel confident that when you deal with us online, we have taken all reasonable steps to ensure that your personal information will not be used in anyway that you did not intend it to be used. Your information is encrypted as it travels between your computer and our servers. Encryption makes it exceedingly difficult for others to view your information. This web site uses a 128 bit Secure Socket Layer encryption.
We also monitor developments in security and encryption technologies, and we review and update our processes and procedures in line with industry standards. However, no data transmission over the internet can be guaranteed as fully secure. We do not guarantee the security of any information you transmit to us.
Once we receive your information, we make all efforts to protect the data held in our system against misuse, loss and unauthorised access. If we no longer need your information, we will destroy or de-identify it.
Do you use any tracking devices?
Whenever a page is accessed over the internet, this website records the time, date and URL (Uniform Resource Locater -global address on the internet) of the request. This information cannot uniquely identify a user. It allows us to improve our service to you and to other customers as a whole.
|What are cookies and do you use them?
A cookie is a small text file placed on your computer hard drive by a web page server. Cookies may then be accessed later by our web servers. Cookies store information about your use of our web site.
· Determine if you have previously visited the Colonial Living Website
· Identify what pages from our website that you have accessed
Most web browsers are set to accept cookies but if you are not comfortable accepting cookies you can use your browser to disable them. If your browser is set to reject cookies you may not be able to make full use of our web site or access services on the site that require cookies in order for you to participate.
When I connect to another web site from your web site does this privacy and security statement still apply?
What if this privacy and security statement changes?
This privacy and security statement sets out our current website privacy and security policies. We may change these policies from time to time. We will notify you of these changes by publishing them on this website - we will not separately notify you of these changes. You should check this statement from time to time. By continuing to use this website, you are agreeing to accept any changes we make.
If you have any other questions about this website's privacy and security, please contact our office.
You can obtain information on privacy issues in Australia by visiting the Australian Federal Privacy Commissioner's website at http://www.privacy.gov.au/
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